Digital Experience Manager

1 day ago

Anantapur, Andhra Pradesh, India beBeeDigital Full time ₹ 1,20,00,000 - ₹ 1,50,00,000
Job Title: Digital Experience Strategist

Job Description:

We are seeking a skilled Digital Experience Strategist to lead our website planning, strategy, and maintenance efforts. This role will ensure the quality of content, optimal performance, and excellent user experience for our brand.

Key Responsibilities:

  • Oversee responsibilities and timely execution of web executives.
  • Liaise with design and development teams for tasks and projects.
  • Be proactive in pitching improvements to the website.
  • Plan, implement, manage, monitor, and upgrade client websites.
  • Respond to and troubleshoot all website issues.
  • Identify and respond to all website security breaches.
  • Ensure that the website is protected by enabling appropriate security measures.
  • Conduct content audits to eliminate redundant and/or duplicate information.
  • Plan communication aligned with the brand's strategy.
  • Ensure website quality and efficiency by conducting regular test plans.
  • Plan to improve the User Experience of the website regularly.
  • Collaborate with teams and management to ensure that the website aligns with brand strategy.
  • Prepare and present strategies to grow website metrics that are important to the brand.
  • Keep up-to-date with industry best practices and monitor competitor websites.
  • Plan, strategize, and track promotional campaigns.
  • Analyse, strategise, plan, and prepare monthly website performance reports and present to internal and external stakeholders.
  • Maintain a tracker of all updates on the website.
  • Ensure client satisfaction & smooth communication. Spearhead all website maintenance related conversations with the client.
  • Work extensively with Content Management Systems (CMS) such as WordPress, Drupal, Sitecore, Shopify, or Magento for website content and functionality management.

Required Skills:

  • Strong attention to detail.
  • Understanding user behaviour and building user journey.
  • Awareness about product management & best practices.
  • Analytical mind and problem-solving attitude.
  • Working knowledge of web technologies.
  • Hands-on experience with CMS platforms (WordPress, Drupal, Sitecore, Shopify, Magento, or similar).
  • Experience using at least 1 e-commerce platform (eg: Shopify, Magento).
  • Experience using Agile Methodology for Project Management.
  • Google Analytics Power User.
  • Understand and read API documentation.
  • Ability to adapt to new tools and software.
  • Good understanding of SEO.
  • Ability to troubleshoot website issues in a fast-paced environment.
  • Presentation skills.
  • Preparing pitch decks.
  • Excellent communication skills.
  • Ability to resolve team conflict.
  • Fantastic time management skills.

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