Dental Care Specialist

2 days ago


Rajkot, Gujarat, India beBeePatient Full time ₹ 9,00,000 - ₹ 12,00,000
About Our Patient Engagement Initiative:

We are seeking a dedicated and empathetic Patient Engagement Manager with a background in Bachelor of Dental Surgery (BDS) to lead our patient interaction and engagement initiatives. The role involves building strong relationships with patients, ensuring seamless communication, and driving high-quality patient experience.

Key Responsibilities:
  • Resolve customer queries related to dental products or services with strong clinical understanding
  • Act as a liaison between dentists/customers and the internal product team
  • Identify upselling and cross-selling opportunities based on customer usage patterns
  • Conduct regular follow-ups to ensure high levels of customer satisfaction
  • Create and maintain documentation for customer support cases
Requirements:
  • Bachelor of Dental Surgery degree is mandatory.
  • Strong communication and interpersonal skills are essential.
  • A person must be empathetic, patient-focused, and detail-oriented.
  • Ability to manage multiple cases and ensure timely follow-ups is required.
  • Prior experience in patient care, dental consultation, or healthcare management is highly preferred.
  • Proficiency in MS Office/CRM tools will be an advantage.
What We Offer:
  • An opportunity to work closely with leading dental professionals.
  • A patient-focused, collaborative work environment.


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