
Dental Account Specialist
14 hours ago
The Payment Posting Agent plays a pivotal role in safeguarding financial data integrity and supporting revenue cycle operations.
This position involves accurately and efficiently processing payments and adjustments to patient accounts based on Explanation of Benefits (EOBs), electronic remittance advice (ERA), and other payment documentation.
Key Responsibilities:- Accurately post insurance payments, electronic remittance advices (ERAs), and patient payments into the dental billing software.
- Reconcile deposits with bank statements and daily payment reports to ensure all payments are accounted for.
- Review Explanation of Benefits (EOBs) and ERAs to identify underpayments, overpayments, and denials.
- Flag and escalate discrepancies or trends in denials or payment issues to the appropriate department.
- Post adjustments (e.g., write-offs, contractual adjustments) according to payer contracts and internal policies.
- Monitor and maintain the accuracy of patient accounts and balances.
- Collaborate with the appeals or collections team for timely resolution of denied or unpaid claims.
- Maintain HIPAA compliance and patient confidentiality at all times.
- Meet daily and monthly productivity and accuracy goals.
- Collect and download EFTs and ERAs from insurance portals and clearinghouses.
- Strong communication and interpersonal skills.
- Ability to work independently and prioritize tasks effectively.
- Experience with dental management software.
- Microsoft Office skills.
By joining our organization, you will gain valuable experience and contribute to a team that is dedicated to helping dentists get paid fairly and have peace of mind while providing excellent dental care.
Others:If you are ready to take your career to the next level, consider applying for this role.
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