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Operational Experience Manager
2 weeks ago
We are a dynamic coworking real estate company revolutionizing how professionals interact with physical workspaces. Our goal is to deliver an exceptional member experience that embodies a culture of community and collaboration at every touchpoint.
The BHIVE Group's MissionThe BHIVE Group's mission is to be amongst the most loved and admired real estate companies in India by 2033.
Why Choose BHIVE?We offer a collaborative ecosystem with over 29+ properties, 46,000 seats, and 1.8 million sq. ft. catering to corporates, MNCs, entrepreneurs, and businesses of all sizes. Our comprehensive benefits package reflects our commitment to the well-being and success of our team members.
Job DescriptionWe are seeking an experienced Product Manager – Physical Spaces & Service Experience who will own the full spectrum of offline interactions, from layout and ambiance to service and staff training. You will lead the conceptualization and continual improvement of our on-site member journey.
Key Responsibilities- Create a clear vision for the coworking experience
- Develop and maintain a comprehensive Experience Playbook
- Collaborate with architects and interior designers on space layouts
- Create service touchpoints to amplify user satisfaction and community building