Senior Executive Technical Assistant
5 days ago
Provide exceptional day-to-day assistance to senior executives and their administrative assistants.
Key Responsibilities:- Resolve complex technical issues promptly, escalating as needed for higher-level support.
- Collaborate with desktop and AV support teams for seamless delivery of corporate services.
- Ensure timely updates on all tickets and meet customer expectations.
- Offer hardware and software assistance.
- Maintain a service-driven, customer-focused approach.
- Monitor and recommend improvements in the VIP support service.
- Define, maintain, and monitor security policies.
The ideal candidate is a problem solver who enjoys interacting with users and driving continuous improvement in the overall support service.
We are seeking an Executive Support Specialist to provide high-quality support to our senior executives. As a key member of our team, you will be responsible for resolving complex technical issues, collaborating with internal teams, and ensuring excellent customer service.
To succeed in this role, you will need to possess excellent problem-solving skills, strong communication abilities, and a customer-focused mindset. If you enjoy working in a fast-paced environment and are passionate about delivering exceptional results, we encourage you to apply.
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