Chief Operations Excellence Specialist

2 days ago

Chennai, Tamil Nadu, India beBeeLeadership Full time ₹ 1,22,10,000 - ₹ 2,01,90,000
Expert Leader Opportunity

We are seeking an experienced leader to drive quality, accuracy, and excellence in our customer operations. As a key member of our team, you will collaborate with cross-functional teams to ensure domain integrity and alignment.


Key Responsibilities:
  • Develop, review, and validate technical documents, policies, training materials, and SOPs.
  • Partner with cross-functional teams to ensure domain integrity and alignment.
  • Lead or support training sessions, workshops, and internal enablement programs.
  • Audit real-world operations and coach teams.
  • Identify process gaps, propose enhancements, and drive implementation.
  • Monitor regulatory or market changes and adjust practices accordingly.

Requirements:
  • Proven leadership, organization, and decision-making skills.
  • Excellent interpersonal and communication skills.
  • Ability to manage multiple tasks and priorities effectively.
  • Experience in quality management, calibration, and reporting.
  • Proficient in Google Workspace and Microsoft Office.
  • Ability to adapt to a fast-paced, ever-changing work environment.
  • Proactive, detail-oriented, results-driven mindset.
  • Ability to develop and adjust strategies to meet deadlines.

About Us:

We aim to simplify the home buying and selling process. Our mission is to power life's progress one move at a time.

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