Converged Systems Engineer
5 days ago
A highly skilled Enterprise Support Expert is sought after by One75mb hrm to work in a fast-paced 24/7 support environment. The annual salary for this position is around $90,000.
About the Role
The successful candidate will be responsible for resolving customer issues via various channels, utilizing internal resources to provide effective solutions, working collaboratively with technology teams, and maintaining high-quality documentation.
Key Requirements
- Administering, operating, and managing Nutanix hyper-converged infrastructure.
- Configuring Nutanix hardware, software, servers, storage, and networking components effectively.
- Proficiently using the Nutanix command line interface.
- Integrating Nutanix with backup and disaster recovery solutions efficiently.
- Monitoring and optimizing Nutanix infrastructure, including performance monitoring and performance charts.
- In-depth understanding of VMware vSphere products.
- Familiarity with basic concepts of DHCP, DNS, Active Directory, Linux Operating Systems, and physical network/storage technologies.
What We Offer
- A minimum of 5 years' experience in an Enterprise Managed Service environment.
- Relevant certifications such as NCP-MCI, VMware VCP, and ITIL are advantageous.
- A flexible work environment that allows for 24/7 support.
Additional Information
- Excellent written and verbal communication skills are essential.
- A strong commitment to delivering high-quality product and solution support.
- A customer-centric approach with a focus on high productivity and strong collaboration with team members.
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