Remote Network Infrastructure Specialist

1 week ago


Bengaluru, Karnataka, India beBeeNetworkEngineer Full time ₹ 15,00,000 - ₹ 25,00,000

Unlock a world of opportunity with this role as a Network Engineer III.

This position offers the chance to partner with a global leader in telecommunications, trusted by major providers for over 20 years. Our company is renowned for its innovative engineering solutions and end-to-end network support.

The company plays a vital role in building and maintaining the essential infrastructure that keeps the world connected.

This job requires a highly skilled Network Engineer III to join our international team, supporting clients across the globe from India—all in a 100% remote capacity. You'll work closely with a US-based manager and a collaborative team dedicated to technical excellence and continuous innovation.

Key Responsibilities:

  • Troubleshoot and resolve complex issues with GTD-5 switches (5+ years' experience required)
  • Deliver Tier 3 telephony and hardware support, including fault isolation and resolution
  • Interface with customers, support teams, and vendors to resolve network problems
  • Guide field teams on proper trouble isolation and hardware replacement
  • Document internal processes and mentor other engineers
  • Ensure accurate, timely ticket updates and participate in an on-call rotation

Requirements:

  • At least 5 years' hands-on GTD-5 hardware support and telephony troubleshooting
  • Experience with call processing and translations
  • Familiarity with central office procedures and ISO27001 compliance
  • Strong communication, customer focus, and documentation skills
  • Ability to work independently from home and manage time effectively
  • Degree in Engineering or related field (or equivalent experience)


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