
Order to Cash Professional Lead
17 hours ago
This is a challenging and rewarding role that offers the opportunity to make a significant impact on the company's cash flow.
- This position will be responsible for leading the order to cash workstreams and developing plans of action to drive successful outcomes and effective customer relationships.
- The ideal candidate will have strong leadership skills, excellent communication abilities, and a deep understanding of the order to cash process.
In this role, you will oversee weekly and monthly billing activities, provide managerial support to team members in resolving disputes and chargeback issues, conduct account reviews for A/R balances, and provide updates to management on Account Receivable health status.
You will also be responsible for managing internal and external relationships with key clients, collaborating with internal and external teams to organize and monitor the use of resources required to provide high quality and cost-effective OTC service delivery, and managing special projects and analysis as required.
The Senior Order to Cash Manager will lead a team of talented resolvers and analysts through recruitment, training, coaching, and self-empowerment, and maintain documentation for compliance reporting and audits.
RequirementsTo be successful in this role, you will need:
- A Commerce Graduate or MBA or CA degree with 10+ years of O2C experience.
- Experience in S4, Peoplesoft Financials, and SAP is preferred.
- A working knowledge of Microsoft Office products, including Outlook, Word, and PowerPoint.
- Strong listening, verbal, and written communication skills.
- Ability to work independently, creatively, and efficiently.
- Proven track record in meeting deadlines.
- Open to UK and US shift time zones.
- Fluent in English mandatory.
We offer a range of benefits, including career-defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. You will be supported, celebrated, and empowered to thrive in your role.
About UsWe are committed to building a workforce that reflects a wide array of perspectives, backgrounds, and experiences. We take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.
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