
Documentation Specialist
11 hours ago
Unlock your potential as a Junior Technical Writer and take your career to the next level by helping us document our software.
About the RoleWe are seeking a highly motivated Junior Technical Writer who can create clear, user-friendly content that empowers end users to understand and effectively use our product features.
Key Responsibilities:- Develop, edit, and maintain comprehensive software documentation including user guides, release notes, and onboarding training content.
- Collaborate with cross-functional teams comprising software architects, engineers, developers, QA, and consultants to gather technical information and translate it into accurate, informative documentation.
- Adhere to internal documentation guidelines and processes.
- Organize and structure content with a focus on clarity and usability.
- Identify content gaps to enhance the overall quality of documentation.
- Participate in peer reviews and diligently incorporate feedback from external reviewers.
- Support software development workflow by participating in retrospective meetings and providing ad-hoc feedback to developers.
- Conduct internal tests as part of documenting a feature and provide constructive feedback to the development team.
- Engage in evaluating tools or processes to drive progress.
- Bachelor's degree / BE/B-Tech or equivalent in a technical field.
- 1-3 years of experience in writing technical documents.
- Strong interest in technology and the software development lifecycle.
- Ability to comprehend technical concepts and ask insightful questions to clarify them.
- Good working knowledge of agile development processes.
- Organized, detail-oriented, and comfortable juggling multiple tasks.
- Team spirit, strong analytical skills, and attention to detail.
- Knowledge and exposure to documentation tools like Paligo, Snagit is desired.
- Excellent written communication and editing skills.
- Excellent interpersonal and communication skills.
- Global exposure working with diverse cross-functional teams.
- Real-world impact on mission-critical industries.
- Fully remote position — work from anywhere in India.
- Mentorship from experienced technical writers.
- A supportive team that values clear communication and continuous learning.
- Opportunities to grow into a more senior documentation or education role.
- Competitive salary, benefits, and a collaborative work culture.
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