Phone Support Representative Position

3 days ago

Thrissur, Kerala, India beBeeCustomerService Full time ₹ 5,00,000 - ₹ 10,00,000
Job Description

This role involves providing exceptional customer service and support via phone calls to deliver a positive experience.

The ideal candidate will have strong communication skills, be able to resolve customer inquiries and requests efficiently, and possess the ability to work in a fast-paced environment.

This position is ideal for individuals who are customer-focused, have excellent verbal and written communication skills, and can multitask effectively.

Key Responsibilities:

  • Deliver customer service and collections support via phone calls
  • Resolve customer inquiries and requests efficiently
  • Manage customer interactions daily on an account-wise basis
  • Achieve key performance targets
Required Skills and Qualifications

To succeed in this role, you will need:

  • Strong verbal and written communication skills
  • Able to resolve customer queries in the first point of contact
  • Focused on delivering a positive customer experience
  • Professional, courteous, friendly, and empathetic demeanor
  • Active listening skills and good data entry & typing skills
  • Ability to multitask and work in a fast-paced environment
Benefits

This role offers opportunities for growth and development in a dynamic and supportive environment. The ideal candidate will have the chance to develop their skills and advance their career in customer service.

Others

The successful candidate will have:

  • Graduation (any stream)
  • 12 - 24 months of International Voice (Inbound/Outbound) process experience preferably in patient handling, Provider/DME AR calling

  • Customer Support Representative

    3 days ago

    Thrissur, Kerala, India beBeeSupport Full time ₹ 4,00,000 - ₹ 8,00,000

    Customer Support RepresentativeAbout the Role:We are looking for a Customer Support Representative to join our team. As a key member of our customer-facing staff, you will play a vital role in ensuring that our customers receive exceptional service and support.The ideal candidate will have excellent communication skills, both written and verbal, and be able...

  • Customer Service Representative

    2 weeks ago

    Thrissur, Kerala, India beBeeCare Full time ₹ 40,00,000 - ₹ 80,00,000

    Customer Service Representative PositionWe are seeking a skilled Customer Service Representative to fulfill an essential role in our organization. As a Customer Service Representative, you will be responsible for responding to incoming calls from healthcare plan members, comprehending their coverage and healthcare needs, and resolving member issues through...

  • Customer Support Professional

    5 days ago

    Thrissur, Kerala, India beBeeCommunication Full time ₹ 1,20,000 - ₹ 3,50,000

    Customer Service RepresentativeWe are seeking a talented and enthusiastic individual to join our team as a Customer Service Representative.This is an exciting opportunity to work in a fast-paced environment, providing exceptional customer service and support to clients across the globe.The ideal candidate will be responsible for managing large volumes of...

  • Customer Support Professional

    2 weeks ago

    Thrissur, Kerala, India beBeeCustomerService Full time ₹ 5,00,000 - ₹ 7,50,000

    Job Opportunity:We are seeking a highly skilled professional to fill the position of Customer Service Representative.About the Role:As a key member of our team, you will be responsible for responding to customer inquiries via email, chat, and phone in a timely and professional manner.Responsibilities:Answer customer queries via multiple communication...

  • Customer Experience Advocate

    2 weeks ago

    Thrissur, Kerala, India beBeeProblemSolving Full time ₹ 42,99,600 - ₹ 64,36,600

    Job Title: Customer Service RepresentativeThis is a highly demanding role that requires strong communication and problem-solving skills. As the primary point of contact for clients, you will provide exceptional support and ensure a positive customer experience.The key responsibilities of this position include:Serving as the main contact for clients via...

  • Support Kitchen Operations Lead

    2 weeks ago

    Thrissur, Kerala, India beBee Assistive Support Full time ₹ 8,00,000 - ₹ 10,00,000

    Job Role Overview">The Demi Chef de Partie - Bakery & Pastry is a crucial role that requires individuals to assist in the kitchen, contributing to the overall success of the outlet. This position plays a vital part in ensuring exceptional and consistent service to customers."] ,

  • Customer Service Liaison

    4 days ago

    Thrissur, Kerala, India beBeeCustomer Full time ₹ 4 - ₹ 8

    We are seeking skilled professionals to fill the role of Customer Service Representative. This position offers a unique opportunity for career growth and professional development in a dynamic global environment.Job DescriptionThis is an exciting opportunity to join our team as a Customer Service Representative. The ideal candidate will possess excellent...

  • Customer Service Representative

    2 weeks ago

    Thrissur, Kerala, India beBeeCustomerService Full time € 25,000 - € 30,000

    We are seeking a highly skilled professional to fill the role of Customer Service Representative.Key Responsibilities:Provide top-notch customer service and support.Ensure client satisfaction by resolving issues in a timely and efficient manner.Develop strong relationships with clients through effective communication and problem-solving...

  • International Sales Representative

    3 weeks ago

    Thrissur, Kerala, India Policybazaar Full time

    Job Title: International Sales Representative If you are interested in joining our team, please share your resume at or WhatsApp at 8527725881 Company: Policy Bazaar Insurance Brokers Pvt. Ltd. Location: Sector 44, Gurugram Employment Type: Full-time Salary range: ₹2.5 - ₹4LPA, depending on relevant experience. Job Description: Policy Bazaar is...

  • Support Specialist

    4 days ago

    Thrissur, Kerala, India beBeeCustomerService Full time ₹ 5,77,200 - ₹ 7,34,710

    Support SpecialistWe are seeking a Support Specialist to provide exceptional customer service and resolve issues efficiently.Key Responsibilities:Deliver outstanding support through phone or written communications, addressing customer inquiries and concerns.Handle a high volume of inbound and outbound calls or written communications, accurately resolving...