
Digital Transformation Strategist
5 days ago
A senior executive responsible for the overall architecture and strategy of a company's digital platform.
Main Responsibilities:- Digital Platform Architecture & Roadmap: Define and maintain the enterprise-wide digital platform architecture and technical roadmap, ensuring solutions are scalable, maintainable, and aligned with business objectives.
- Governance & Best Practices: Develop and enforce governance frameworks, design principles, and coding standards for the digital platform. Oversee architecture reviews and change control processes to ensure consistency and compliance across the life cycle of the implementation.
- Integration & Interoperability: Lead the integration of the proposed digital platform with other enterprise systems (e.g. ERP, CRM, cloud services) to ensure seamless data flow and interoperability.
- Technical Leadership: Provide deep technical leadership and mentorship to ServiceNow solution architects, developers, and admins.
- Innovation & Continuous Improvement: Stay up-to-date with latest releases and features (including AI/ML capabilities, automation, Virtual Agent, App Engine, etc.). Evaluate new digital platform functionalities and third-party modules, and recommend their adoption to drive improvement and innovation on the digital platform.
- Collaboration & Stakeholder Engagement: Work closely with business leaders, IT executives, and technology partners to translate business objectives into digital solutions.
- Bachelor's degree in Computer Science, Information Systems, or related field.
- 10+ years of experience in IT, including several years in an architecture leadership role. At least 5 years of hands-on experience with ServiceNow, designing and implementing digital solutions across multiple modules.
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