Hotel Housekeeping Assistant

5 days ago


Chennai, Tamil Nadu, India Accor Full time
Job Description for Hotel Housekeeping Associate
Novotel Chennai Chamiers Road is seeking a detail-oriented and customer-focused Housekeeping Associate to join our team.

Primary Responsibilities:

Ensure that all areas of the hotel are maintained to the highest standards of cleanliness and organization.

Key Tasks:

  • Attend daily briefings and take on assigned tasks to ensure seamless delivery of services.
  • Understand and cater to the diverse needs of our guests, including VIPs and those with special requirements.
  • Clean and maintain areas of responsibility according to established standards and procedures.
  • Replenish guest supplies and address their requests promptly and efficiently.
  • Report any damage, malfunction, or irregularities to the supervisor in a timely manner.
  • Maintain equipment in a proper state of cleanliness and report any issues to the supervisor.
  • Record room status accurately and maintain a high standard of productivity.
  • Carry out valet services, such as delivering linen and processing laundry orders, when required.
  • Be well-versed in hotel fire and life safety procedures, and attend all assigned briefings and meetings.
  • Maintain a high standard of personal appearance and hygiene at all times.
  • Perform other reasonable duties assigned by management.

Other Responsibilities:

  • Establish and maintain effective working relationships with colleagues.
  • Attend all assigned briefings, meetings, and training sessions.

If you are a motivated and customer-focused individual with excellent attention to detail, we encourage you to apply for this exciting opportunity to join our Accor team.

Requirements:

Excellent communication and interpersonal skills.

Ability to work well in a team environment.

Strong attention to detail and ability to maintain high standards of cleanliness.

Ability to work in a fast-paced environment and adapt to changing situations.

Familiarity with hotel operations and procedures.

Ability to maintain confidentiality and handle sensitive information.

Physical stamina to perform tasks that require standing, walking, and lifting.

Ability to work flexible hours, including evenings, weekends, and holidays.



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