Strategic Event Management Leader

1 day ago

Chandigarh, Chandigarh, India beBeeDeputy Full time ₹ 20,00,000 - ₹ 25,00,000
Job Title: Deputy Business Head Banqueting & Catering

This role is responsible for supporting the division's mission to achieve revenue, margin, and operational excellence targets.

The ideal candidate will have several years of progressive responsibility within large-scale banqueting/catering operations, including experience in P&L, sales, and team leadership.

Key Responsibilities:

  • Support the Business Head in preparing and executing the Annual Business Plan, monthly revenue forecasting, and expense control.
  • Lead P&L reviews for specific channels or projects, providing analysis on cost drivers, budget adherence, and profitability.
  • Assist in achieving revenue targets across all segments, including social, weddings, MICE, and strategic hotel partnerships.
  • Implement and monitor event-level cost controls, proactively addressing financial variances.
  • Oversee receivables tracking, coordinate with finance teams for timely collections, minimize revenue leakage, and ensure reporting accuracy.
  • Contribute to Opex and Capex planning by gathering operational input and aligning infrastructure requirements for seamless event delivery.

Day-to-Day Operations:

  • Manage event planning logistics, from menu creation to vendor management and onsite coordination.
  • Lead process improvement initiatives in supply chain, equipment management, and event delivery.
  • Benchmark operational performance against industry trends and recommend innovations to keep services competitive and exceptional.

Guest Experience:

  • Ensure guest needs are anticipated and met, delivering personalized service that aligns with brand promise and cost guidelines.
  • Handle escalation of guest inquiries or issues, ensuring resolution meets or exceeds expectations.

Team Leadership:

  • Partner with department heads on performance management, talent development, and team motivation programs.
  • Participate in recruitment and onboarding of key associates, fostering a culture of excellence and service.
  • Lead by example in setting standards for appearance, hygiene, and professionalism throughout the operation.

Requirements:

  • Several years of progressive responsibility within large-scale banqueting/catering operations, including experience in P&L, sales, and team leadership.
  • Proven success in driving operational excellence, revenue growth, and customer satisfaction.
  • Strong analytical and problem-solving skills, with the ability to interpret business data and implement solutions.

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