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Aviation Pricing Operations Specialist

3 weeks ago

Pune, Maharashtra, India beBeeAnalytics Full time ₹ 1,04,000 - ₹ 1,30,878
Job Title:

Customer Excellence Lead Pricing

Job Description:

As a Process & Pricing Analyst - Aviation, you will play a crucial role in managing order-to-cash operations and ensuring efficient customer experiences. This involves handling pricing administration, pre-sales, and post-sales activities, as well as driving continuous improvement to enhance business efficiency.

Key Responsibilities:
  • Pricing & Systems Management: Manage and deliver all pricing administration activities within the PROS pricing system, adhering to all pre-set SLAs. You will also serve as a super user for specific Aviation systems, including Salesforce, SAP, and Appian.
  • Process Improvement: Proactively identify and implement continuous improvements to business processes. You will work across the aviation business to measure the effectiveness of existing processes and develop sustainable, quantifiable improvements.
  • Operational Support: Handle pre-sales and post-sales activities, including supporting queries and managing disputes to ensure a smooth customer experience.
  • Project Delivery: Take on an integral role in project delivery and system setup activities, supporting gross margin targets and providing internal advice across the business.
  • Cross-Functional Collaboration: Build and maintain strong cross-cultural relationships with internal teams and external customers, leveraging your analytical skills to articulate complex processes effectively.