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Life Cycle Product Manager
2 weeks ago
We are seeking a seasoned professional to manage our product lifecycle management module.
- Provide first-level support for cloud-based product development and data management solutions.
- Hand-on experience with product life cycle configurations, customization management, and support is essential.
- Perform API integration testing and configure application components for optimal performance.
- Deliver post-production support and hypercare services to ensure seamless system operation.
- Create custom reports using product-specific tools and technologies.
- Perform root cause analysis on recurring issues to prevent future occurrences.
- Execute agile data migration processes to ensure timely and efficient data transfer.
- Conduct quarterly configuration and patch validations/testing to identify and resolve potential issues.
- Assess and prioritize support requests involving product life cycle configurations and customizations issues.
- Coordinate post-production support/hypercare requests to meet business objectives.
- Triage issues related to custom reports using product-specific tools.
- Manage incident tickets for agile data migration challenges to minimize downtime.
- Track and prioritize quarterly configuration and patch validations/testing requests to ensure proactive issue resolution.
Requirements:
- Minimum 5 years of experience with cloud-based product lifecycle management solutions.
- Strong understanding of product lifecycle management principles and methodologies.
- Proficiency in configuring product data hub applications and integrating APIs.
- Knowledge of testing methodologies, including patch testing and quality assurance.
- Experience with developing custom reports using product-specific tools and technologies.
- Background in agile data migration techniques and process improvements.
- Ability to validate and test system configuration and patches for optimal performance.
- Excellent troubleshooting and problem-solving skills, with the ability to communicate effectively with technical and business stakeholders.
