Patient Experience Coordinator

3 days ago


Mumbai, Maharashtra, India beBeeCare Full time ₹ 4,00,000 - ₹ 8,00,000
Job Description:

We're seeking a professional to guide patients through their treatment journey, providing expert care and support. As a key member of our team, you'll be responsible for ensuring seamless interactions between patients, hospitals, and medical staff.

Key responsibilities include communicating with patients to understand their healthcare needs and concerns, guiding them in selecting the right hospital and doctor, counselling them about treatment options and hospital facilities, and coordinating with hospitals and doctors for smooth appointment scheduling and timely follow-ups.

Required Skills and Qualifications:
  • 1-3 years of experience in healthcare, patient counselling, or hospital coordination
  • Excellent communication skills in English and Hindi
  • A patient-first attitude with empathy and problem-solving skills
  • Basic proficiency in Excel or Google Sheets is preferred
Benefits:

We offer a remote work opportunity, allowing you to work from the comfort of your home while being part of a leading hospital network. If you're passionate about making a real difference in patients' lives, join us.



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