Highly Experienced Site Reliability Engineer Lead

As a key member of our technology team, you will play a pivotal role in driving the design and implementation of scalable and reliable systems. Your expertise in cloud platforms, Kubernetes, and infrastructure-as-code tools will be instrumental in ensuring the high availability and performance of our critical services.

Working closely with cross-functional teams, you will establish and improve incident management processes, develop automated solutions to reduce manual operational tasks, and enhance system observability through metrics, logging, and distributed tracing tools.

With your strong technical expertise and leadership skills, you will mentor and grow a team of SREs, promote SRE best practices, and foster a culture of reliability and innovation across the organization.

• Reliability & Performance:
  • Define and monitor SLIs, SLOs, and SLAs to ensure business requirements are met.
  • Proactively identify and resolve performance bottlenecks and system inefficiencies.
• Incident Management & Response:
  • Establish and improve incident management processes and on-call rotations.
  • Lead incident response and root cause analysis for high-priority outages.
  • Drive post-incident reviews and ensure actionable insights are implemented.
• Automation & Tooling:
  • Develop and implement automated solutions to reduce manual operational tasks.
  • Enhance system observability through metrics, logging, and distributed tracing tools (e.g., Prometheus, Grafana, Elastic APM).
  • Optimize CI/CD pipelines for seamless deployments.
• Collaboration:
  • Partner with software engineering teams to improve the reliability of applications and infrastructure.
  • Work closely with product/engineering teams to design scalable and robust systems.
  • Ensure seamless integration of monitoring and alerting systems across teams.
• Leadership & Team Building:
  • Manage, mentor, and grow a team of SREs.
  • Promote SRE best practices and foster a culture of reliability and performance across the organization.
  • Drive performance reviews, skills development, and career progression for team members.
• Capacity Planning & Cost Optimization:
  • Perform capacity planning and implement autoscaling solutions to handle traffic spikes.
  • Optimize infrastructure and cloud costs while maintaining reliability and performance.

To succeed in this role, you will need to possess the following skills and qualifications:

• Technical Expertise:
  • Experience with cloud platforms (AWS/Azure/GCP) and Kubernetes.
  • Hands-on knowledge of infrastructure-as-code tools like Terraform/Helm/Ansible.
  • Proficiency in Java.
  • Expertise in distributed systems, databases, and load balancing.
• Monitoring & Observability:
  • Proficient with tools like Prometheus, Grafana, Elastic APM, or new relic.
  • Understanding of metrics-driven approaches for system monitoring and alerting.
• Automation & CI/CD:
  • Hands-on experience with CI/CD pipelines (e.g., Jenkins, Azure Pipelines etc.).
  • Skilled in automation frameworks and tools for infrastructure and application deployments.
• Incident Management:
  • Proven track record in handling incidents, post-mortems, and implementing solutions to prevent recurrence.

By joining our team, you will have the opportunity to work with cutting-edge technologies, influence the evolution of our infrastructure, and lead a high-impact team. You will also have the chance to collaborate with cross-functional teams, drive innovation, and contribute to the growth and success of our organization.

Our ideal candidate is a motivated and experienced professional who is passionate about building and scaling reliable systems. If you are looking for a challenging and rewarding role that will allow you to grow and develop your skills, we encourage you to apply.