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CRM and Retention Specialist

3 weeks ago


Mumbai, Maharashtra, India Nouria Full time
Customer Success Role
Nouria Design is looking for a seasoned professional to lead our CRM efforts. As a CRM Manager , you will develop and implement a structured CRM system, manage customer interactions, and analyze behavior to enhance engagement.

Key Skills
  • Experience in CRM and customer success, preferably in a premium/luxury brand.
  • Strong understanding of customer engagement, retention strategies, and CRM platforms.
  • Hands-on experience with CRM tools, automation, and data analysis.

About Our Team

We value innovation, collaboration, and a customer-first approach, making it an exciting space for professionals who want to shape meaningful luxury experiences.