IT Service Management Expert

7 days ago


Chennai, Tamil Nadu, India Deltaclass Technology Solutions Pvt. Ltd. Full time
Job Title: IT Service Management Expert

Job Summary: We are seeking an experienced IT Service Management Expert to join our team at Deltaclass Technology Solutions Pvt. Ltd. As an IT service management expert, you will be responsible for designing, developing, and implementing efficient IT service management processes using the ServiceNow platform.

Responsibilities:
- Develop and configure ServiceNow ITSM modules such as Incident Management, Change Management, Problem Management, Service Request Management, and Knowledge Management.
- Work closely with business stakeholders to gather requirements for new features, enhancements, and processes in ITSM areas.
- Implement integrations between ServiceNow and other enterprise tools and systems.

Requirements:
- Proven experience working with the ServiceNow platform (especially ITSM).
- Strong knowledge of ServiceNow's core modules (Incident Management, Problem Management, Change Management, Service Catalog, etc.).
- Proficiency in JavaScript, GlideScript, and ServiceNow scripting techniques.
  • Assistant Manager

    7 days ago


    Chennai, Tamil Nadu, India EXL IT service management Full time

    About Us:EXL IT Service Management is a global leader in healthcare services, dedicated to delivering high-quality solutions to clients around the world. Our team is passionate about making a difference in the lives of patients and communities everywhere.Job Title:We are seeking an Assistant Manager to join our E&M coding team, reporting directly to the...


  • Chennai, Tamil Nadu, India EXL IT service management Full time

    About the RoleWe are looking for a seasoned Data Analyst Manager to lead our IP DRG coding efforts. As a key member of our team, you will be responsible for providing expert-level guidance on coding best practices, ensuring compliance with regulatory requirements, and driving process improvements.Duties and Responsibilities:Provide coding expertise to...

  • Assistant Manager

    4 weeks ago


    Chennai, Tamil Nadu, India EXL IT service management Full time

    Job DescriptionOverview: ENM coding Asst managerSeeking experienced Asst manager - E&M coding, who is a CPT coding expert of E&M cases performed in all E&M settings (IP, OP, Consult, ED, Critical care e.t.c.) with accuracy 96%.Exceeds the productivity standards as per productivity norms.Focuses on continuous improvement.Focuses on updating skills, knowledge...

  • Assistant Manager

    4 weeks ago


    Chennai, Tamil Nadu, India EXL IT service management Full time

    Job DescriptionRequirements :(AM-B1)- Life science/Paramedical Degree- CPC- 7 - 12 year of Coding- Specialty worked: Must have dealt with complex level IVR coding, cardiovascular surgery and General surgery- 5+ years of coding experience- 2+Years of Team lead role- CPMA certification is added advantage.- Location -ChennaiResponsibilities and Essential...

  • Assistant Manager

    1 week ago


    Chennai, Tamil Nadu, India EXL IT service management Full time

    Job DescriptionRequirements :(AM-B1)- Life science/Paramedical Degree- CPC- 7 - 12 year of Coding with quality experience- Specialty worked: IVR - Mandatory (Must be dealt with complex level IVR coding, cardiovascular surgery and General surgery- 5+ years of coding experience- 2+Years of Team lead role- CPMA certification is added advantage.- Location...

  • Manager

    1 week ago


    Chennai, Tamil Nadu, India EXL IT service management Full time

    Job DescriptionManager of Product ManagementRole SummaryThis role is responsible for driving product management, solutions support and innovation, and project leadership within EXL Health's Healthcare Payment Integrity Business Unit. Focused on delivering scalable solutions and aligning with strategic goals, this position combines product roadmap...


  • Chennai, Tamil Nadu, India EXL IT service management Full time

    Job DescriptionOverview: ENM coding Lead Asst managerSeeking experienced Asst manager - E&M coding, who is a CPT coding expert of E&M cases performed in all E&M settings (IP, OP, Consult, ED, Critical care e.t.c.) with accuracy 96%.Exceeds the productivity standards as per productivity norms.Focuses on continuous improvement.Focuses on updating skills,...


  • Chennai, Tamil Nadu, India EXL IT service management Full time

    Job DescriptionRequirements :(LAM-B2)- Life science/Paramedical Degree- CPC- 10 - 13 year of Coding- Specialty worked: IVR - Mandatory (Must have dealt with complex level IVR coding, cardiovascular surgery and General surgery- 5+ years of coding experience- 3+Years of Team lead role in Quality team is preferable- 2+ Years AM role- CPMA certification is added...

  • Manager

    4 weeks ago


    Chennai, Tamil Nadu, India EXL IT service management Full time

    Job DescriptionPosition TitleManagerLocationChennai, IndiaBandC1DesignationTechnical Manger (Full Stack)Overview -We are seeking a highly skilled and experienced Technical Manager specializing in Microsoft Technologies to join our dynamic team. As a Technical Manager, you will play a critical role in shaping the success of our technology projects. Your...


  • Chennai, Tamil Nadu, India EXL IT service management Full time

    Job DescriptionAt EXL IT Service Management, we are seeking a highly skilled Senior Operations Manager to lead our medical coding team. The ideal candidate will have a life science/paramedical degree and extensive experience in coding, with a strong background in inventory management and team leadership.Key Responsibilities:- Develop and implement effective...

  • Manager

    4 weeks ago


    Chennai, Tamil Nadu, India EXL IT service management Full time

    Job DescriptionPosition - Manager, Training and Development - RCMWork Location: Remote (When required should be able to travel to Chennai)Key Responsibility:- Internal and external Stakeholder Management- Heading the RCM Training vertical independently- Driving Training vertical in cost effective manner- Migrations/Setup start-up projects for any new...


  • Chennai, Tamil Nadu, India IT Full time

    Database Management Role OverviewWe are seeking a highly skilled and experienced Database Administrator to join our IT team. As a key member of our team, you will be responsible for ensuring the smooth operation and performance of our DB2 databases.Main Responsibilities:Deliver advanced database administration services to support business...


  • Chennai, Tamil Nadu, India EXL Service Full time

    Quality Assurance and Management ExpertEXL Service is seeking a Quality Assurance and Management Expert to lead our team of coding specialists. As a key member of our leadership team, you will be responsible for ensuring that our team achieves production and quality goals while maintaining compliance with HIPAA and OIG protocols. Your role will involve...

  • Assistant Manager

    4 weeks ago


    Chennai, Tamil Nadu, India EXL IT service management Full time

    Job DescriptionBasic Functions- 5+ Years of experience in the enterprise application development & support.- Opportunity to learn and grow in a professional environment while supporting data-related tasks and projects.- Will be responsible for production data loads, data management team with their technical needs.- Acts as primary point of contact for...


  • Chennai, Tamil Nadu, India EXL IT service management Full time

    Job OverviewAt EXL IT Service Management, we are seeking a talented Senior Product Manager - Data Analysis to join our team. This is an exciting opportunity for a highly motivated individual to drive the development and execution of product roadmaps for payment integrity solutions.Key Responsibilities- Collaborate with cross-functional teams to develop...

  • Assistant Manager

    1 week ago


    Chennai, Tamil Nadu, India EXL IT service management Full time

    Job DescriptionOverview: AM - Professional audit - surgery - Quality- Assistant Manager coding operations is responsible for managing coding audit staff and other contract auditors to ensure smooth operations of daily activities and ensuring that audit productivity and quality standards are met.Qualifications:- CPC/CCS certification mandatory- Para - medical...


  • Chennai, Tamil Nadu, India EXL IT service management Full time

    Job DescriptionWe are seeking a highly skilled and experienced Data Analyst Manager to join our team at EXL IT Service Management. The successful candidate will be responsible for reviewing IP DRG audits, creating presentations, developing process manuals, and training materials.Responsibilities:Review IP DRG audits and provide accurate coding...


  • Chennai, Tamil Nadu, India EXL IT service management Full time

    Job OverviewThe Data Analyst Manager position plays a critical role in supporting EXL IT Service Management's mission to deliver high-quality data analytics solutions. We are seeking an experienced professional to join our team and contribute to the success of our organization.Main Responsibilities:Manage IP DRG coding activities, ensuring compliance with...


  • Chennai, Tamil Nadu, India EXL IT service management Full time

    Job RoleThe Senior Executive will be responsible for managing the development and implementation of data-driven strategies to improve claims processing efficiency. This role requires a strong background in claims adjudication and business intelligence, as well as excellent communication and leadership skills.Key Responsibilities* Develop and maintain a deep...


  • Chennai, Tamil Nadu, India EXL IT service management Full time

    Job DescriptionWe are seeking a Senior Executive to join our team at EXL IT service management. As a key member of our operations team, you will be responsible for developing and implementing efficient claims processing strategies. Your expertise in claims adjudication and business intelligence will enable you to drive revenue growth and optimize operational...