Education Counselor Team Manager

1 week ago


Surat, Gujarat, India beBeeCounselor Full time ₹ 7,50,000 - ₹ 10,00,000

Job Overview

We are seeking a highly motivated and experienced Education Counselor Team Manager to lead our team of ACCA education counselors at our center.


Key Responsibilities:

  • Direct, mentor, and supervise a team of education counselors to ensure they deliver exceptional services to students.
  • Monitor team performance and guarantee the achievement of counseling and admission targets.
  • Train counselors on program details, sales techniques, and student engagement strategies.
  • Ensure high-quality student interactions and satisfaction by implementing effective customer service approaches.
  • Coordinate with the academic and operations teams for seamless student onboarding experiences.
  • Prepare regular performance and progress reports to measure team success.
  • Handle escalated student queries or concerns professionally and efficiently.
  • Conduct regular team meetings and strategy discussions to drive growth and improvement.

Requirements:

  • Bachelor's degree in any discipline; education counseling background is preferred.
  • Minimum 2 years of experience in counseling, sales, or education industries.
  • Prior team leadership experience is highly advantageous.
  • Excellent verbal and written communication skills in English and Hindi.
  • Strong interpersonal and problem-solving abilities to handle complex situations.
  • Target-oriented mindset with a student-first approach.

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