
Manager of Strategic Resilience
1 week ago
Voya India, a technology and business process transformation company, provides world-class services with an emphasis on quality, speed, and optimization driven through automation.
We deliver innovative solutions to various businesses. As a wholly owned subsidiary of Voya Financial, we operate globally.
Job Overview
This middle management role reports to the Associate Group Manager Business Continuity and Disaster Recovery and requires close collaboration with US business teams supporting US business hours.
The primary requirement is to deploy and maintain an adequate and effective business continuity framework for the India and US office.
- Manage business continuity plans across US and India.
- Collaborate with departments to develop and maintain Business Impact Analysis and Business Continuity Plans in accordance with pre-defined Program requirements.
- Consult with plan owners and coordinators to complete the annual lifecycle of Business Impact Analysis, BC Plan update, Walkthroughs, and sign-off.
- Provide support to plan owners at time of event and be available on call as per the rotation followed by the team.
- Support Enterprise Business Resilience Program with data governance.
- Develop and maintain a robust IT business continuity plan aligned with corporate standards and framework.
- Data quality monitoring and regularly scheduled report generation.
- Create ad-hoc presentations and dashboards using tools like Tableau, Riskonnect, Everbridge.
Key Skills and Qualifications
This role requires:
- Bachelor's Degree or equivalent experience.
- A Business Continuity professional with a minimum of 15 years' experience.
- Ability to support during US hours i.e. 5:00 pm to 1:00 am IST.
- Demonstrated knowledge and experience within an enterprise business resilience or business continuity role.
- Demonstrated ability in dealing with challenging situations.
- Demonstrated ability to maintain effectiveness under pressure and with aggressive time constraints.
- Knowledge of Business Continuity areas (BC Planning / Documentation, BIA, Crisis Management).
- Strong written and verbal communication and presentation skills.
- Ability to work as a member of a geographically diverse team.
- Excellent communication skills, especially related to facilitation, documentation, and reporting.
- Availability for 'on-call' duties in support of any incidents or events occur outside business hours.
Requirements
This position requires:
- Minimum 15 years' experience in managing Business Continuity Planning.
- BCP certification CBCP, CBCI, MBCP, MBCI is desirable.
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