
Marketplace Growth Expert
2 days ago
Overview:
The Ecommerce Marketplace Account Manager role is a senior-level position responsible for managing and scaling ecommerce marketplace businesses across multiple platforms. This includes client strategy, marketplace operations, and account growth to support enterprise-level clients in achieving revenue and GMV goals.
Main Responsibilities:
• Manage client relationships, ensuring strategic alignment and client satisfaction through regular strategy calls, executive touchpoints, and business reviews.
• Develop data-backed marketplace strategies aligned with industry trends and client goals, focusing on GMV, profitability, and channel diversification.
• Track and optimize key performance indicators (KPIs) such as Sell-Through Rate (STR), fulfillment lead times, and pricing effectiveness.
• Ensure product listings, keywords, and campaign structures follow best practices for each marketplace.
• Deliver regular performance updates and dashboards on GMV, operational health, and ad efficiency, guiding strategy on promotions, expansion, and budget recommendations.
• Lead business reviews and roadmap presentations using performance insights, identifying upsell opportunities and leading conversations on new marketplaces, ad tools, or catalog expansion.
Qualifications:
• Bachelor's or Master's degree in Business, Marketing, or related field.
• 3–9 years of experience managing ecommerce marketplace accounts (Amazon, Walmart, eBay, etc.).
• Strong analytical skills; ability to translate data into clear strategies and recommendations.
• Excellent client communication, stakeholder management, and project leadership abilities.
• Familiarity with retail marketplace tools and seller portals (e.g., Seller Central, Marketplace APIs).
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