Electronics System Support Specialist
1 week ago
Nymble, a pioneering Series-A funded startup backed by top-tier VCs, including Accel Partners and Waterbridge Ventures, is seeking a skilled Electronics System Support Specialist to join our team.
Company OverviewWe are a fast-growing company that builds innovative cooking robots designed to live inside your kitchen and cook food for you autonomously. Our cutting-edge AI-powered Computer Vision technology ensures consistently great results, making us a leader in the industry.
Job DescriptionAs an Electronics System Support Specialist, you will play a critical role in delivering exceptional user experiences. You will work closely with our customer success team to diagnose, troubleshoot, and resolve complex technical issues related to hardware and software systems.
Your responsibilities will include collaborating with the customer success team to provide top-notch support, conducting thorough root cause analysis of field issues, documenting findings, communicating technical problems to the engineering team, and recreating and testing field issues to ensure accurate problem identification and resolution.
Required Skills and QualificationsTo succeed in this role, you should have a Bachelor's degree in Mechanical, Electronic, or Electrical Engineering, a minimum of 2 years of experience in electronics and electromechanical system troubleshooting, a strong understanding of fundamental electronics principles, and proven experience in diagnosing and troubleshooting electronic products.
You should also be proficient in using Microsoft Office suite, work in rotational US shift timings (10pm IST to 12pm IST), and possess problem-solving prowess, excellent communication skills, attention to detail, and a customer-centric mindset.
Estimated Salary: $120,000 - $150,000 per year-
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