
Senior IT Specialist
3 days ago
Job Title: Senior IT Professional
We are seeking a highly skilled and experienced Senior IT Professional to join our team. The ideal candidate will have a proven track record of delivering business value through the design, maintenance, and monitoring of IT infrastructure.
The successful candidate will work closely with our US-based IT team to align IT practices and standards across the organization. They will be responsible for configuring, deploying, and maintaining Azure, AWS, and Hyper-V Server environments, ensuring adherence to industry best practices and company standards.
The position also involves administering and addressing user support tickets in alignment with ITIL principles, ensuring timely resolutions and maintaining superior levels of user satisfaction.
The role requires excellent communication and interpersonal skills, with the ability to communicate complex technical concepts effectively to both technical and non-technical stakeholders.
Key Responsibilities- Configure, deploy, and maintain Azure, AWS, and Hyper-V Server environments
- Administer and address user support tickets in alignment with ITIL principles
- Collaborate with the IT Security team to implement security best practices and controls
- Maintain detailed documentation of Infrastructure services
- Generate regular reports on server performance, security, and compliance metrics
Requirements
- Bachelor's degree in Computer Science, Information Technology, or a related field
- 5+ years of experience in system administration, with a focus on Windows Server environments
- MCSE or equivalent certification
- Proficiency managing on-premises/cloud Windows server deployments in Hyper-V, Azure, and AWS
- Excellent verbal, written, and interpersonal skills
Preferred Qualifications
- AZ-104T00-A: Microsoft Azure Administrator Certification
- Experience with NIST Cybersecurity Framework 1.1 and NYDFS 500.03
- Familiarity with IT service management tools, such as ServiceNow or Jira Service Desk
What We Offer
- A competitive salary and benefits package
- The opportunity to work with a talented team of professionals
- Professional growth and development opportunities
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