Strategic Operations Coach

4 weeks ago


Gurgaon, Haryana, India JLL Full time

Empowering Excellence at JLL

We're shaping the future of real estate for a better world by combining world-class services, advisory, and technology for our clients. As a Strategic Operations Coach, you'll drive a high-performance culture across assigned teams and locations through a coaching framework that reinforces our performance programs.

Your Key Responsibilities:

  • Work closely with program champions and Ops Leaders to ensure program methodologies are followed, trends are tracked, and issues are resolved.
  • Review regular assessments to identify areas of improvement and work with Champions and Leads to implement required changes.
  • Maintain regular meetings with Ops teams to provide support and guidance.
  • Engage with newly hired and promoted Team Leads and Managers to ensure a clear understanding of program requirements.

Required Skills and Experience:

  • 8-10 years of relevant work experience.
  • Bachelor's in a related field required; Master's preferred.
  • Subject matter expertise on Lean tools.
  • Experience in coaching and mentoring Operations Leaders at all levels.

Desired Experience and Technical Skills:

  • Black/Green Belt.
  • Experience in managing and leading teams.

Location: On-site –Gurugram, HR



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