Technical Project Manager
6 days ago
Job Title: Technical Project Manager
Job Summary:
Zeta Global is seeking a highly skilled Technical Project Manager to lead our CRM marketing service technical initiatives. As a key member of our team, you will work closely with cross-functional teams to manage resources and schedules, ensuring quality standards of data-driven technical solutions.
Responsibilities:
- Project Planning and Management: Define project scope, work breakdown structure, and schedule while focusing on regular and timely delivery of value.
- Team Management: Assist in team development, hold teams accountable for their commitments, and remove roadblocks to their work.
- Product Owner Support: Support the Product Owner in managing customer expectations for project deliverables and stakeholder communications.
- Process Management and Improvement: Define and manage a well-defined project management process and champion ongoing process improvement initiatives.
Requirements:
- Lead fact-gathering sessions to capture current state and future state processes.
- Manage project documentation and capture requirements from all functional stakeholders.
- Lead cross-functional meetings, provide project status, and drive open issues to resolution.
- Present status updates on portfolio of initiatives and own issue resolution for initiatives.
- Proactively manage client pod delivery programs, communicate status, issues, and risks to client services, clients, and internal teams.
Essential Skills and Experience:
- Solid understanding of software development life cycle models and expert knowledge of Agile and traditional project management principles.
- Experience with CRM, Email, SMS, and CDP, as well as Enterprise-Level PPM software, Microsoft Project, Visio, and all Office Tools.
- Strong communication skills, ability to grasp complex issues, and translate them into easily understandable terms.
- Exceptional interpersonal skills, ability to educate, coordinate, and lead interdisciplinary teams.
About Zeta Global:
Zeta Global is a data-powered marketing technology company with a heritage of innovation and industry leadership. We combine the industry's 3rd largest proprietary data set with Artificial Intelligence to unlock consumer intent, personalize experiences, and help our clients drive business growth.
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