Technical Facilities Service Manager

15 hours ago

Delhi, Delhi, India beBeeFacilities Full time ₹ 1,50,00,000 - ₹ 2,02,50,000

About our team and the role:

We are a dynamic organization with over 580,000 employees in more than 220 countries and territories. Our purpose is to connect people and improve lives.

Our team is responsible for managing more than 12,000 properties across all business units worldwide. This portfolio covers an area of more than 30 million m2 and is managed by around 1700 dedicated real estate experts worldwide.

The Role:

This position is responsible for managing technical and infrastructural facilities services in a tactical and operational level, including Engineering & Operations, Workplace Services, and Occupancy Optimization, in line with business strategy and objectives, corporate guidelines and policies.

Your Responsibilities:

  • Ensure optimal functionality of building systems like HVAC, fire safety equipment, elevators, etc.
  • Oversee vendors and maintenance staff. Manage contractors and third parties through KPIs and SLAs.
  • Prepare and conduct Performance Dialogues with Facilities Management Teams and other key stakeholders involved in the FM value chain.
  • Collaborate with Finance to develop and administer operating and capital budgets for facilities.
  • Ensure Facilities team provides efficient, high-quality service that meets business and external needs.
  • Ensure compliance with internal policies and procedures, including maintaining data integrity for the Real Estate portfolio.
  • Manage workspace design and utilization to accommodate staff and business requirements.
  • Identify and implement savings initiatives.
  • Complete or coordinate routine inspections to determine required services.
  • Oversee non-construction projects, recommend and coordinate projects that enhance property value.
  • Administer environmental programs in partnership with the company's EH&S Manager. Ensure adherence to Corporate Risk Management policies and Insurance requirements for vendors/contractors.
  • Develop and maintain positive relationships with internal and external customers and facilities staff.
  • Operate the A/P invoice payment system to validate and approve costs associated with facilities.
  • Provide regular reports on facility operations, expenses, and projects to management.
  • Respond to after-hours facilities related emergencies and determine the appropriate course of action to resolve issues.

About You:

We are looking for a professional with:

  • Bachelor's Degree in Electrical/Mechanical Engineering.
  • Desirable Facilities Management Certification.

Your Experience:

  • More than 5 years of related experience preferably in warehouse/business office/real estate environment; with construction project management, space planning and facilities management experience.

We Offer:

  • A great opportunity to work in a dynamic international environment.
  • Flexibility and great opportunities to learn.
  • Tempting compensation and benefits.

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