Clinical Support Specialist

2 days ago

Thiruvananthapuram, Kerala, India beBeeAdministrative Full time ₹ 30,00,000 - ₹ 36,00,000
Job Title: Clinical Admin Associate">

Are you looking for a role that offers stability and growth opportunities? We have an exciting opportunity for a Clinical Admin Associate to join our team.

This is a repetitive, SOP-driven back-office role handling templated clinician/clinic communications, records hygiene, and daily logs. No calls. No sales. Confidentiality first.

  • Execute templated, high-volume clinician/clinic communications via approved channels (no ad-libs).
  • Keep records accurate: titles (Dr vs Clinic), dedupe, validate org details, maintain Do-Not-Contact lists.
  • Triage inbound responses using canned flows and update trackers.
  • End-of-day QA: counts, exceptions, and variance notes.
  • Follow SOPs exactly; escalate exceptions immediately; protect confidentiality.

What we're looking for:

  • 0–2 years in medical scribe / hospital admin / pharmacy back-office / RCM / insurance back-office / medical transcription / clinic coordinator roles (or a stellar fresher who loves process work).
  • Strong written UK English and comfort with monotony; zero improvisation.
  • Basic Google Sheets/Docs; familiarity with EMR/EHR/HIMS is a plus.
  • Confidentiality mindset (PHI aware); accuracy > speed.
Benefits:
  • UK hours (typically 13:30–22:30 IST; Mon–Fri; BST/GMT adjusts).
  • Remote (India). Long-term, stable back-office role.
  • Industry: Hospitals & Health Care
Requirements:
  • Healthcare Services
  • Administrative

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