
Patient Care Specialist
2 weeks ago
We are seeking a skilled Patient Counsellor to work with us at our hospital.
The ideal candidate will have excellent communication and interpersonal skills, with the ability to empathize with patients and their families.
The successful candidate will be responsible for:
- Counselling patients and their families regarding treatment procedures, financials, and post-treatment care.
- Handling patient inquiries and converting them into registrations/bookings.
- Explaining treatment options and facilities in a clear and empathetic manner.
- Maintaining follow-ups with patients to ensure timely decision-making and admissions.
- Collaborating with doctors, nursing staff, and other departments for seamless patient coordination.
The successful candidate should possess:
- A Bachelor's degree in any field (Healthcare/Management preferred).
- Proven experience in sales, customer service, or patient counselling (healthcare/hospital background preferred).
- Strong communication, persuasion, and interpersonal skills.
- Target-driven with a positive and empathetic attitude.
This role plays a crucial part in delivering exceptional patient care and enhancing our reputation as a trusted healthcare provider.
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