Associate Analyst
2 weeks ago
Innovapptive Global Solutions Pvt Ltd is a leading provider of innovative solutions for the industrial front-line worker, back-office, and assets. Our patented and "Code-Free" connected worker platform for SAP and IBM Maximo is disrupting and digitizing archaic, tedious, & labor-intensive paper-based processes for maintenance, operations, & supply chain.
The RoleWe are seeking an Associate Analyst - Customer Success to join our team. The key missions of this role are Retaining Customers, Expanding the Commercial Relationships, Driving Adoption, and Showcasing Solution and Organizational Value.
Responsibilities- Manage a customer portfolio by developing customer relationships that promote Innovapptive product adoption, maximize ROI for our customers, and minimize churn in the portfolio.
- Help manage and update our customer success process through feedback from customers, investigation into other customer success programs, and partnership with our Sales organization.
- Develop a customer relationship by educating customers on product enhancements and how they can take advantage of them, showcasing the value the customer has received in their relationship with Innovapptive, and partnering with Sales and becoming a customer's executive trusted advisor on how to expand our product footprint to drive more ROI and value.
- Respond to and drive resolution of customer product and satisfaction issues, and partner with our Marketing department to drive customer advocacy programs.
- Annual Gross and Net Churn
- Adoption of solutions
- Rewal
- Crosssell collaboration
- Reducing customer efforts
- Net Promoter Scores
- Change Guidance
- Spotting Revenue opportunities
- Bachelor's Degree in Chemical or Mechanical Engineering, IT or Computers Engineering or equivalent degree in Computer Science
- MBA from Premier Institutes like IIM/XLRI or equivalent PDGM programmes from these institutes specializing in Operation, Maintenance, Oil & Gas etc.
- 2+ years of total experience
- Knowledge and experience working with Supply Chain Management (SCM) or Enterprise Asset Management (EAM) , Field Service Management(FSM) software as a user or consultant.
- Industry or consulting experience in oil/gas, chemicals, mining, or manufacturing industries.
- 1+ years of minimum Customer Success/Support experience for a SaaS based product organization, or equivalent combination of Customer Consultant experience or Account Management.
- Demonstrated ability to drive process improvement and organizational transformation within an assigned customer portfolio
- Excellent communication skills to work with global customers
- Experience in working with complex, multidivisional, multigeographical customers.
- Proactive and action-oriented, not afraid to escalate to senior Innovapptive leaders for help.
-
Research Analyst Associate
3 weeks ago
Hyderabad, Telangana, India IndustryARC Full timeJob DescriptionWe are seeking a highly motivated and detail-oriented Research Analyst Associate to join our team at IndustryARC. As a Research Analyst Associate, you will be responsible for conducting market research and analysis to support business decisions.Key ResponsibilitiesConduct market research and analysis to identify trends and opportunitiesDevelop...
-
Associate SOC Analyst
3 weeks ago
Hyderabad, Telangana, India DAZN Full timeJob Title: Associate SOC AnalystAt DAZN, we're looking for a highly motivated and detail-oriented Associate SOC Analyst to join our team. As a key member of our Security Operations Center (SOC), you will play a critical role in ensuring the security and integrity of our IT infrastructure.Key Responsibilities:Monitor and analyze security-related data from...
-
Associate SOC Analyst
3 weeks ago
Hyderabad, Telangana, India DAZN Full timeJob Summary:As an Associate SOC Analyst at DAZN, you will play a vital role in ensuring the security and integrity of our IT infrastructure. Your primary responsibilities will include monitoring and analyzing security-related data to identify potential threats, responding to incidents in a timely and effective manner, and collaborating with cross-functional...
-
KYC Analyst/Associate
3 weeks ago
Hyderabad, Telangana, India Delta Capita Full timeJob Title: KYC Analyst/AssociateJob Summary:We are seeking an experienced KYC Analyst/Associate to join our Client Lifecycle Management (CLM) Business. The successful candidate will be responsible for reviewing screening alerts and ensuring existing KYC records are up-to-date in accordance with policies and procedures.Key Responsibilities:Review screening...
-
Associate Information Security Analyst
3 weeks ago
Hyderabad, Telangana, India NTT DATA Full timeAbout the RoleNTT DATA is seeking an Associate Information Security Analyst to join our team. As an Associate Information Security Analyst, you will work with our security tools and teams to monitor, analyze, and report on client data to deliver security information and recommendations. This is an entry-level role within our Managed Services Information...
-
KYC Analyst/Associate
3 weeks ago
Hyderabad, Telangana, India Delta Capita Full timeJob Title: KYC Analyst/AssociateLocation: Hyderabad, IndiaJob Summary:We are seeking an experienced KYC Analyst/Associate to join our Client Lifecycle Management (CLM) Business. The successful candidate will be responsible for reviewing screening alerts and ensuring existing KYC records are up-to-date in accordance with policies and procedures.Key...
-
Associate Cybersecurity Analyst
1 week ago
Hyderabad, Telangana, India NTT DATA Full timeJob DescriptionMake a difference with NTT DATAWe are a company renowned for our technical excellence and leading innovations. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive.Your role at NTT DATAThe role of the Associate Managed Services Information Security Analyst involves working with security tools...
-
Systems Analyst Associate
3 weeks ago
Hyderabad, Telangana, India Vistex Full timeAbout Vistex:Vistex is a leading provider of software solutions for businesses to manage their promotions, rebates, and incentives. Our platform helps companies like Coca-Cola, Sony, and Grainger to see the numbers, understand what works, and make data-driven decisions.Job Description:We are seeking an experienced Associate Systems Analyst to join our team....
-
Data Analyst Associate Manager
3 weeks ago
Hyderabad, Telangana, India UnitedHealth Group Full timeAt UnitedHealth Group, we're committed to helping people live healthier lives and making the health system work better for everyone. As a Data Analyst Associate Manager, you'll play a critical role in advancing health equity on a global scale. Your expertise in PowerBI and SQL will help us deliver care, aided by technology, to millions of people...
-
Financial Analyst Senior Associate
4 days ago
Hyderabad, Telangana, India OSI Systems, Inc Full timeJob Title: Senior Financial Analyst Process AssociateThis role is responsible for the accurate and timely processing of financial transactions within the company.Issue debit notes from corporate to all inter-company entitiesAccount for debit and credit notes received from corporate and inter-company entities, ensuring all transactions are reviewed and...
-
Associate Cybersecurity Analyst
3 weeks ago
Hyderabad, Telangana, India NTT Full timeAbout the RoleThe Associate Cybersecurity Analyst will work with the security tools and other security teams to monitor, analyze, interpret, and report on incoming client data for the purpose of delivering security information and recommendations to clients, enabling NTT to deliver contracted security services. This will include tasks such as security...
-
Associate Cybersecurity Analyst
2 weeks ago
Hyderabad, Telangana, India NTT DATA Full timeAbout the RoleThe Associate Information Security Analyst will work with security tools and teams to monitor, analyze, and report on client data for delivering security information and recommendations. This role involves security incident detection and response, security event reporting, threat hunting, content maintenance, and interacting with clients to...
-
Associate Cybersecurity Analyst
4 days ago
Hyderabad, Telangana, India NTT Full timeAbout the RoleAs an Associate Cybersecurity Analyst at NTT, you will play a key role in our Cyber Defence Centre, working closely with our global team to monitor, analyse, and respond to security threats. Your primary responsibility will be to work with our security tools and collaborate with other security teams to deliver security information and...
-
Associate Cybersecurity Analyst
3 weeks ago
Hyderabad, Telangana, India NTT DATA Full timeAbout the RoleJob DescriptionDeliver Security Information and RecommendationsAs an Associate Cybersecurity Analyst at NTT DATA, you will work with security tools and teams to monitor, analyze, and report on client data, enabling us to deliver contracted security services. Your tasks will include security incident detection and response, security event...
-
Associate Quality Assurance and E-File Analyst
3 weeks ago
Hyderabad, Telangana, India Thomson Reuters Full timeAbout the RoleIn this exciting opportunity as Associate Quality Assurance & E-file Analyst, you will be responsible for ensuring the quality of our software products by testing and validating their functionality. Your expertise will be crucial in identifying and resolving issues, and collaborating with our development team to implement fixes.About YouWe are...
-
System Analyst
3 weeks ago
Hyderabad, Telangana, India State Street Full timeJob Title: Associate System AnalystJob Summary:We are seeking an Associate System Analyst to join our SaaS Operations team at State Street. As a key member of our team, you will provide exceptional customer service and technical support to our clients, ensuring timely and high-quality delivery of service.Key Responsibilities:Provide frontline technical...
-
Hyderabad, Telangana, India NTT Full timeAbout the RoleWe are seeking a highly skilled Senior Associate Managed Services Information Security Analyst to join our Cyber Defense Centre team. As a key member of our team, you will be responsible for monitoring, analyzing, and interpreting client data to deliver security information and recommendations.Key ResponsibilitiesWork as part of a global team...
-
Associate Analyst
2 weeks ago
Hyderabad, Telangana, India Innovapptive Global Solutions Pvt Ltd Full timeAbout the Role:The Associate Analyst - Customer Success position at Innovapptive Global Solutions Pvt Ltd is a dynamic opportunity for a skilled professional to drive customer success and growth. As a key member of our Customer Success team, you will be responsible for managing customer relationships, expanding commercial relationships, driving adoption, and...
-
Associate Information Security Analyst
3 weeks ago
Hyderabad, Telangana, India NTT Full timeAbout the RoleWe are seeking an Associate Information Security Analyst to join our Cyber Defence Centre team. As a key member of our team, you will be responsible for monitoring, analysing, and interpreting security logs from client environments to deliver security information and recommendations to clients.Key ResponsibilitiesWork with client stakeholders...
-
Operations Finance Analyst
3 weeks ago
Hyderabad, Telangana, India PepsiCo Full timeJob SummaryThis role is part of the GBS organization supporting Frito Lay North America business retail customer team. The TPM analyst plays a critical part in maintaining promotions backend data on internal systems and external systems. The analyst will be responsible for processing promotion invoices and sharing new item information with retailer teams....