
Automotive Warranty Claims Specialist
2 days ago
About this role:
We are seeking a highly detail-oriented individual to join our team as a Warranty Administrator.
This is a remote opportunity that offers stability, growth, and career development prospects.
The selected candidate will be responsible for accurately processing warranty claims in a timely manner.
A strong attention to detail, effective communication skills, and the ability to work overnight hours aligned with US Central Standard Time are essential requirements.
Beyond administrative tasks, this role provides a unique pathway to develop into a skilled automotive warranty coding expert.
Key Responsibilities:
- Verify repair orders against dealership systems and prepare claims for submission.
- Accurately review, code, and process warranty claims.
- Maintain records, update claim notes daily, and track aging claims.
- Communicate with US-based dealership staff to resolve issues.
- Collaborate with the client's team to ensure accuracy and satisfaction.
Qualifications & Requirements:
- Excellent English communication skills (written and verbal).
- Strong attention to detail and accuracy.
- Bachelor's degree highly preferred.
- Prior experience in warranty processing (Ford, GM, or Chrysler) is a strong advantage.
- Ability to work overnight IST hours (7:30 PM – 3:30 AM).
- Reliable high-speed internet and a professional home office setup.
- Computer proficiency and ability to learn new software quickly.
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