
Senior Treasury Onboarding Professional
2 weeks ago
As a Client Onboarding Specialist, you will be responsible for delivering exceptional client support across the entire lifecycle, from onboarding and account maintenance to offboarding.
You will work closely with cross-functional teams to ensure accuracy, compliance, and a seamless client experience.
- Manage end-to-end client onboarding, including collection and verification of documentation.
- Coordinate with internal teams for timely account setup and activation.
- Handle client requests for account maintenance (updates/modifications).
- Monitor accounts to ensure compliance with internal and regulatory requirements.
- Support offboarding activities, including account closures and data archiving.
- Respond to client inquiries and resolve service issues within Service Level Agreement timelines.
- Identify and implement process improvements for efficiency and client satisfaction.
- Prepare Management Information Systems reports and audit documentation as required.
- Ensure data confidentiality and security at all times.
- Graduate (Commerce/Accountancy preferred) – Essential
- MBA Finance – Desired
- Minimum 5+ years of experience in client onboarding, account maintenance, and offboarding within Treasury or related domains.
- Proficiency in Microsoft Excel and Word.
- Strong English communication skills (written and verbal).
- Ability to work independently and deliver on timelines.
- Certification in Treasury Client Lifecycle Management – Preferred.
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