FMCG Domain Workflow Expert

12 hours ago


Kolkata, West Bengal, India beBeeWorkflow Full time ₹ 18,00,000 - ₹ 27,00,000
ServiceNow Workflow Specialist – FMCG Expert

Job Overview:

We are seeking a seasoned ServiceNow Workflow Specialist with extensive knowledge of the FMCG domain to design, develop, and integrate complex workflows.

The ideal candidate will have expertise in SKU creation workflows, MDM platforms like Informatica and Stibo, as well as experience supporting existing Skelta BPM workflows.

Key Responsibilities:

  • Develop and implement ServiceNow workflows for SKU creation and product data processes.
  • Integrate workflows with MDM platforms (Informatica MDM, Stibo STEP).
  • Support and enhance Skelta BPM workflows.
  • Gather business requirements and translate them into workflow solutions.
  • Lead the workflow lifecycle: design, testing, rollout, and support.
  • Conduct workshops, training, and demos for business teams.
  • Ensure workflows meet performance, scalability, and compliance standards.

Requirements:

  • 6–8 years of workflow development and integration experience.
  • Hands-on expertise in ServiceNow workflow design.
  • Experience with FMCG domain (SKU lifecycle, product data management).
  • Integration knowledge with Informatica MDM and Stibo STEP.
  • Experience in Skelta BPM workflow design and support.
  • Strong communication and problem-solving skills.

Nice to Have:

  • Knowledge of Data.World platform.
  • ServiceNow/MDM certifications.
  • Understanding of data governance and stewardship.


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