Enterprise Solution Expert

1 week ago

Dindigul, Tamil Nadu, India beBeeConsultant Full time ₹ 9,12,825 - ₹ 13,44,329
ERP Support Consultant

We deliver end-to-end ERP consulting services, specialising in JD Edwards EnterpriseOne systems.

  • Provide first- and second-line support for customers, ensuring service level agreements are met.
  • Liaise with internal applications teams/external suppliers to communicate issues and ensure application fixes and changes meet business requirements and are delivered on time.
  • Take a proactive approach to problem management, aiming to minimise recurring incidents.

As a key member of our team, you will be responsible for supporting and maintaining JD Edwards EnterpriseOne systems for our global customer base.

You will collaborate effectively in a remote team environment, communicating openly with stakeholders and customers (internal and external) to ensure successful delivery of outcomes.

Required Skills and Qualifications

Key skills required for this role include:

  • Excellent problem-solving and analytical skills.
  • Strong communication and interpersonal skills.
  • Ability to work effectively in a remote team environment.
Benefits

This is an exciting opportunity to join a dynamic team and contribute to the growth and success of our business. As a valued member of our team, you can expect:

  • A competitive salary and benefits package.
  • The opportunity to work on high-profile projects and develop your skills and expertise.
  • A supportive and collaborative team environment.
Others

Additional information about this role includes:

  • Acting as Lead consultant or SME for assigned customers.
  • Participating in or leading customer meetings as required.
  • Ensuring timely resolution of application issues reported according to prioritisation and communicating effectively on issue status.

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