Senior Client Relationship Manager

24 hours ago

Kota, Rajasthan, India beBeeClient Full time ₹ 12,00,000 - ₹ 18,00,000
Senior Client Relationship Manager

We are seeking a skilled Senior Client Relationship Manager to support senior account leadership in growing learning service sales to clients. This role involves interacting with stakeholders, finding opportunities, and reporting commercial results.

The successful candidate will be responsible for managing key client accounts across regions, discovering unmet needs or potential service gaps that could represent new opportunities, creating sales materials and tailored client presentations, leading and coordinating documents for RFI and RFP responses, leading and coordinating QBR preparation and presentation, helping track win/loss data and sales KPIs, conducting research on client organization changes, collaborating on aligning internal solutions to unmet client needs, responding to routine client queries, contributing to business reviews, presentations, and reports, tracking account metrics, supporting opportunity tracking and renewal preparation, and ensuring internal systems and documentation are up to date.

This is an excellent opportunity for someone who is passionate about building strong relationships with clients and driving business growth.

  • Key Responsibilities:
  • Manage key client accounts across regions
  • Discover unmet needs or potential service gaps that could represent new opportunities
  • Create sales materials and tailored client presentations
  • Lead and coordinate documents for RFI and RFP responses
  • Lead and coordinate QBR preparation and presentation
  • Help track win/loss data and sales KPIs
  • Conduct research on client organization changes
  • Collaborate on aligning internal solutions to unmet client needs
  • Respond to routine client queries
  • Contribute to business reviews, presentations, and reports
  • Track account metrics
  • Support opportunity tracking and renewal preparation
  • Ensure internal systems and documentation are up to date
  • Skills and Qualifications:
  • Relationship development with client stakeholders
  • Presentation and pitching skills
  • Clear and professional communication
  • Strong organizational and time-management abilities
  • Analytical mindset with comfort working with data
  • Commercial decision making
  • Proficient in Microsoft Office
  • Team-oriented with a service delivery mindset
  • Detail-oriented with a proactive approach
  • Ability to work under direction and take initiative
  • High level of professionalism in external-facing communications

Requirements:

  • 4–8 years in account coordination, client services, project management, or operations roles
  • Experience working in or with professional services, learning, or talent development sectors
  • Demonstrated ability to support client relationships and manage operational details
  • Exposure to multi-stakeholder environments

Benefits:

As a Senior Client Relationship Manager, you will have the opportunity to work with a dynamic team, develop your skills and expertise, and contribute to the growth and success of our organization.

Join us in this exciting opportunity to make a meaningful contribution to our clients' success.

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