Enterprise Network Engineer

2 days ago

Chennai, Tamil Nadu, India beBeeNetwork Full time ₹ 10,00,000 - ₹ 15,00,000
Network Support Role

We are seeking a skilled Network Support Specialist to join our team and play a critical role in the deployment of our enterprise connectivity initiative.

You will provide remote support for consultants and local IT teams, troubleshooting issues and configuring network devices. Your strong hands-on ability to configure, troubleshoot, and walk end-users through solutions is essential.

Key Responsibilities:
  • Support consultants and local IT teams with device setup and connectivity troubleshooting.
  • Configure routers from unboxing to deployment.
  • Troubleshoot Netgear Nighthawk devices and similar enterprise Wi-Fi equipment.
  • Provide step-by-step guidance to end-users during live troubleshooting calls.
  • Manage VPN setup, configuration, and troubleshooting for remote users.
  • Document troubleshooting workflows and escalate to global IT teams when needed.
Required Skills & Experience:
  • 4+ years in Network Support / IT Infrastructure roles.
  • Proven experience configuring routers, VPNs, and enterprise Wi-Fi devices.
  • Ability to explain and walk through router configuration processes (CLI/GUI).
  • Strong knowledge of VPN technologies (IPSec, SSL, Cisco AnyConnect, Zscaler, etc.).
  • Hands-on troubleshooting with Netgear Nighthawk or equivalent devices.
  • Excellent English proficiency, with ability to guide consultants and IT staff effectively.
Nice to Have:
  • Experience supporting enterprise or consulting environments.
  • Exposure to large-scale multi-country IT support rollouts.

This is an exciting opportunity to work on a significant project and contribute to the success of our team.

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