Voice Process Consultant

2 weeks ago

Chennai, Tamil Nadu, India beBeeRepresentative Full time ₹ 4,00,000 - ₹ 8,00,000
Customer Service Representative Job Description

We are seeking a skilled Customer Service Representative to deliver exceptional customer experiences.

Main Responsibilities:

  • Maintain a positive and professional attitude toward customers at all times.
  • Respond promptly to customer inquiries via phone, email, or voice mail.
  • Acknowledge and resolve customer complaints within the given timeframe.
  • Stay up-to-date on our products and services to answer customer questions.
  • Process requests and maintain accurate records of customer interactions.
  • Communicate with colleagues as necessary to ensure seamless customer support.

Key Skills and Qualifications:

  • Excellent telephone skills and communication abilities.
  • Strong listening and organizational skills.
  • Demonstrated professionalism and customer focus.
  • Ability to work in a night shift environment.

Requirements:

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