
Career Opportunity
3 days ago
We are seeking fresh graduates with excellent communication skills and a passion for customer excellence. This is an opportunity to join our team as a customer support representative and provide first-level resolution and empathetic customer care.
The ideal candidate will have:
- Excellent written and verbal communication skills in English
- A willingness to work in US time zones (night shifts)
- Any full-time graduate degree (no backlogs)
- A commitment to 100% work from office (no hybrid)
The job entails:
- Providing first-level resolution and empathetic customer care
- Handling objections, building rapport, and ensuring smooth resolutions
- Staying informed on product updates and tools
- Logging tickets, tracking cases, and ensuring timely follow-up
Benefits include:
- Extensive training and upskilling programs
- Fast-track career growth in tech support or customer success
- Dynamic, inclusive, and team-oriented culture
Required documents:
- Updated printout of your resume
- Two government-issued photo IDs
- All original academic documents for verification
Please note that laptops and cameras are not permitted due to security restrictions. A government ID is mandatory for entry into the campus.
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