Contract Documentation Specialist

1 week ago

Anand, Gujarat, India beBeeRenewal Full time ₹ 8,00,000 - ₹ 12,00,000

Job Description:

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This role requires an individual who exercises operational excellence, meticulous record-keeping and task management, strong understanding writing and preparing supporting renewal documentation and quotes, with intensive familiarity utilizing tools such as Salesforce, Gainsight, and Conga related to the contract generation.

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Key Responsibilities:

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  • Collaborate with Customer Success Managers and Renewal Representatives on renewal document preparation including supplying teams with contract quotes, and supporting documentation for ongoing client renewal conversations.">
  • Analyze client data within various internal and external tools to gather supporting information needed to create documentation.">
  • Work with Responsive employees to help identify actions needed to support a successful renewal process.">
  • Build strong working relationships across Sales, Product and Customer Success teams.">
  • Other duties as assigned.">
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Required Skills and Qualifications:

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  • 2+ years of experience executing and analyzing customer data to assist in a smooth renewal process, for a high-growth SaaS company, with a track record of exceeding KPI's.">
  • Strong analytical and problem-solving abilities.">
  • Excellent project management skills and attention to detail.">
  • Familiarity with CRM and renewal management software is a MUST (e.g., Salesforce, Gainsight, and Conga).">
  • Familiarity generating quotes for various client segments (e.g., SMB, MM, & Enterprise).">
  • Associate or Bachelor's degree preferred">
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Benefits:

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  • Self-starter with a proven track record of driving customer success in SaaS companies and/or project management and driving adoption of technology within an organization">
  • Ability to multitask, prioritize, and scale">
  • Highly data-driven with a commitment to understanding the renewal lifecycle, and ability to create customized documentation for clients at scale.">
  • Strong presentation, excellent verbal and written communication skills">
  • Flexible, adaptable team player with strong interpersonal skills">
  • Self-starter with the ability to hit the ground running in a fast-paced environment.">
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Others:

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  • US Shift timings">
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