
Mobile Device Management Specialist
2 days ago
Job Summary:
We are seeking a highly skilled Application Support Specialist to join our organization. The successful candidate will be responsible for implementing and managing Mobile Device Management (MDM) solutions, ensuring efficient onboarding of corporate mobile devices.
Main Responsibilities:
- Design and implement a robust MDM system that supports the secure management of Android devices.
- Create an Android Enterprise Account for app store management and user administration.
- Deploy an MDM platform compatible with Android ONLY to facilitate unified management and policy enforcement via Microsoft Intune.
- Develop streamlined device enrolment processes, including bulk and self-service options.
- Build and implement security policies, covering encryption, password protocols, permitted applications, remote wipe, and secure connectivity to internal resources.
- Configure integration with internal Entra applications and tools, establishing secure authentication and authorization for mobile users.
- Maintain ongoing oversight of the MDM environment, regularly updating policies and monitoring compliance, device health, and security threats.
- Architect and configure a mobile-based Android VPN solution to access applications not accessible via public cloud.
- Provide Tier 2/3 level support for ticket escalated for Mobile Device Management (MDM) enrolment/management/imaging issues escalated from front-line IT teams and other internal IT resources during the Hypercare period.
- Support transition of ownership and management of Intune Endpoint platform to new provider, recipient, or staff.
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