Senior Knowledge Management Professional

3 days ago

Aligarh, Uttar Pradesh, India beBeeKnowledgeManagement Full time ₹ 11,76,900 - ₹ 16,99,400
Job Description">

We're seeking a seasoned Knowledge Management Specialist to spearhead knowledge transfer and management across our organization, driving excellence in APAC & EMEA regions.

This role will oversee end-to-end knowledge transfer and functional process training for GBS managed functions in Bengaluru. The successful candidate will design and implement comprehensive roadmaps for knowledge capture, standardization, and dissemination across teams during transitions and platform changes.

The ideal candidate should possess 6+ years of experience in Shared Services Organization/GBS/GCC with 3+ years in training or learning & development roles. They must demonstrate exceptional understanding of critical success factors for GBS as a reliable, effective, and efficient business service provider.

A strong working knowledge of Oracle Financials, MSD, and Invevo platforms, SuccessFactors including data migration is required. Experience with Learning Management Systems (LMS) and e-learning tools is also essential. Additionally, the candidate should be able to manage multiple training projects in a fast-paced, global environment.

Key Responsibilities:

  • Design and implement comprehensive knowledge transfer and management strategies.
  • Develop and maintain training content, manuals, and e-learning modules for various platforms.
  • Conduct engaging training sessions for new hires, upskilling, and process changes.
  • Track training effectiveness through assessments, feedback, and performance metrics.

Requirements:

  • 6+ years of experience in Shared Services Organization/GBS/GCC.
  • CPTM/ATD Certification.
  • Fluency in English.
  • Strong analytical skills to assess training effectiveness.

Skills and Qualifications">

Desired Skills:

  • Exceptional communication and stakeholder engagement skills.
  • Ability to lead and influence others.
  • Coaching experience is a plus.

Benefits">

Our organization offers a dynamic work environment with opportunities for growth and professional development.

Other Info">

Flexible working arrangements can be accommodated, subject to business needs.

Key Skills">

Essential Skills:

  • Excellent facilitation, communication, and stakeholder engagement skills.
  • Ability to manage multiple training projects in a fast-paced, global environment.

Preferred Skills:

  • Experience working in shared services, global finance operations, or transformation environments.

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