Senior Client Specialist
2 days ago
About the Role:
At Resource Pro, we are seeking a skilled Senior Client Specialist to join our team. As a key member of our Service Delivery Unit, you will be responsible for delivering exceptional client experiences and driving business growth.
Key Responsibilities:
- Lead complex tasks and projects without supervision, implementing new initiatives and managing existing ones with ease.
- Guide and direct a team of client associates and analysts, ensuring they meet quality and quantity standards within tight timelines.
- Operate various client systems, performing sophisticated tasks and activities while adhering to information security policies and guidelines.
- Collaborate with colleagues and supervisors to resolve issues and meet client needs in a timely manner.
Requirements:
- Proven experience in a similar role, with expertise in client management and team leadership.
- Excellent communication and interpersonal skills, with the ability to coach and develop less-experienced staff.
- Strong analytical and problem-solving skills, with a focus on root cause analysis and issue resolution.
What We Offer:
- A competitive salary of ₹10-12 lakhs per annum, based on experience.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
Location: Bangalore, India.
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