Senior Client Specialist

2 days ago


Bengaluru, Karnataka, India Resourcepro Full time

About the Role:

At Resource Pro, we are seeking a skilled Senior Client Specialist to join our team. As a key member of our Service Delivery Unit, you will be responsible for delivering exceptional client experiences and driving business growth.

Key Responsibilities:

  • Lead complex tasks and projects without supervision, implementing new initiatives and managing existing ones with ease.
  • Guide and direct a team of client associates and analysts, ensuring they meet quality and quantity standards within tight timelines.
  • Operate various client systems, performing sophisticated tasks and activities while adhering to information security policies and guidelines.
  • Collaborate with colleagues and supervisors to resolve issues and meet client needs in a timely manner.

Requirements:

  • Proven experience in a similar role, with expertise in client management and team leadership.
  • Excellent communication and interpersonal skills, with the ability to coach and develop less-experienced staff.
  • Strong analytical and problem-solving skills, with a focus on root cause analysis and issue resolution.

What We Offer:

  • A competitive salary of ₹10-12 lakhs per annum, based on experience.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.

Location: Bangalore, India.



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