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Customer Service Representative
1 month ago
We are seeking a skilled Customer Consultant to join our team at Viking. As a Customer Consultant, you will play a vital role in delivering exceptional customer service and ensuring our customers receive the support they need.
Key Responsibilities:- Respond to phone inquiries from customers requiring roadside assistance
- Work closely with colleagues to resolve customer issues and improve overall service quality
- Assist partners in the insurance and automotive industry with questions related to roadside assistance
- Experience in customer service is an advantage
- Fluent in English, both spoken and written
- Good knowledge of data and technology
- A clean criminal record is a prerequisite
- Strong teamwork skills and good communication
- Comfortable working independently and as part of a team
- Approachable and solution-oriented
- Newly renovated offices with sea views in the center of Torrevieja
- A great working environment with experienced and curious colleagues
- Comprehensive and structured training and excellent opportunities for personal and professional development
- A rotating schedule
- Competitive conditions