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Cybersecurity Operations Center Manager
2 weeks ago
The Cybersecurity Operations Center Manager is a key member of the cybersecurity team, responsible for overseeing day-to-day operations, guiding analysts, and ensuring effective detection, response, and mitigation of cyber threats.
Key Responsibilities:
- Operational Oversight: Supervise daily operations, including monitoring, incident detection, and response activities, ensuring 24/7 coverage and timely resolution of security alerts.
- Incident Management: Lead the investigation, triage, and resolution of security incidents, coordinating with analysts and external teams as needed.
- SIEM Optimization: Oversee the configuration, tuning, and maintenance of SIEM platforms to enhance threat detection and reduce false positives.
- Team Leadership: Mentor and guide cybersecurity team members, providing technical direction, training, and performance feedback to improve team capabilities.
- Threat Intelligence Utilization: Integrate and leverage threat intelligence feeds to enhance detection rules, correlation logic, and incident response strategies.
- Process Improvement: Develop, refine, and implement processes, playbooks, and standard operating procedures (SOPs) to ensure consistent and efficient operations.
- Reporting and Metrics: Generate and review reports on incident trends, SIEM performance, and cybersecurity metrics, presenting findings to stakeholders.
- Collaboration: Work closely with other IT and cybersecurity teams to align operations with organizational goals.
- Automation and Scripting: Promote and support the use of automation tools and scripts to streamline repetitive tasks and improve response times.
- Escalation Point: Serve as the primary escalation point for complex incidents, providing expertise and decision-making during high-severity events.
- Training and Development: Facilitate training sessions and knowledge-sharing initiatives to upskill team members and promote certifications.
Required Skills and Qualifications:
- Education: Bachelor's degree in Computer Science, Cybersecurity, Information Technology, or a related field. A Master's degree or relevant certifications are preferred.
- Experience: 5-8 years of experience in cybersecurity, with at least 2-3 years in a cybersecurity environment and 1-2 years in a leadership or supervisory role.
- Hands-on Experience: Hands-on experience with SIEM platforms and incident response processes.
- Desirable Experience: Prior experience in a cybersecurity environment or Managed Security Service Provider (MSSP) is highly desirable.
- Technical Skills:
- Strong knowledge of SIEM architecture, log management, and event correlation.
- Proficiency in network security tools (e.g., firewalls, IDS/IPS, EDR solutions).
- Familiarity with cloud security platforms and their integration with cybersecurity tools.
- Scripting skills in Python, PowerShell, or similar languages for automation and process optimization.
- Understanding of network protocols, TCP/IP, and enterprise security technologies.
- Leadership and Mentoring Skills: Strong leadership and mentoring skills to guide and motivate team members.
- Analytical and Problem-Solving Abilities: Excellent analytical and problem-solving abilities to address complex security incidents.
- Communication Skills: Effective communication skills for reporting and collaborating with stakeholders.
- Pressure Management: Ability to perform under pressure and manage multiple priorities in a fast-paced environment.
- Certifications: Certifications such as CISSP, CEH, CompTIA Security+, GIAC Security Operations Certified (GSOC) are preferred.