Service Fleet Operations Manager

3 weeks ago


Hyderabad, Telangana, India Olectra Greentech Full time

Job Overview: Olectra Greentech is seeking a highly skilled Service Fleet Operations Manager to oversee the maintenance and service operations of our electric vehicle fleet.

About the Role: The successful candidate will be responsible for ensuring optimal fleet performance, reducing downtime, and delivering exceptional customer satisfaction.

Key Responsibilities:

  • Manage preventive and scheduled maintenance to ensure fleet reliability and performance.
  • Monitor fleet availability, minimize breakdown incidents, and achieve 100% daily vehicle readiness.
  • Implement daily and weekly checks for vehicle performance and reliability.
  • Analyze product performance, identify failures, and collaborate with internal teams for solutions.
  • Conduct failure analyses, ensure quality assurance, and prevent recurring issues.
  • Establish, audit, and improve service processes across all depots.
  • Submit warranty claims via the designated portal, ensuring compliance with company policies.
  • Utilize SAP for effective service management and documentation.
  • Lead and develop depot technical staff, focusing on capability enhancement and skill mapping.
  • Create and implement depot service procedures to improve productivity and service quality.
  • Monitor emergency response times for off-road vehicles, reducing turnaround times (TAT).

Requirements:

  • Extensive experience in fleet management and electric vehicle systems.
  • Proficiency in SAP and other service management tools.
  • Strong leadership, communication, and problem-solving skills.
  • Knowledge of inventory management and process optimization techniques.
  • Ability to coordinate across departments and manage vendor relationships.
  • Detail-oriented, proactive, and committed to continuous improvement.

Estimated Salary: ₹1,200,000 - ₹1,800,000 per annum.



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