Service Analyst
2 weeks ago
Job Summary
We are seeking a highly skilled Service Analyst to join our Client Outreach team in Bangalore. As a key member of our team, you will be responsible for ensuring compliance with regulatory requirements and providing exceptional client support.
Key Responsibilities
- Contribute to projects within the department, developing an understanding of regulatory requirements and processes.
- Create weekly MI on project status and deliver clear, concise daily updates to stakeholders.
- Highlight inefficient processes and implement improvements within the local team.
- Effective communication skills are essential for working with internal and external counterparties.
Requirements
- Ability to work with multiple data sets across platforms to correlate in-scope / out of scope populations for different regulations.
- Ability to learn and understand various regulatory requirements to provide effective client support.
- Understanding of Client On-Boarding process and systems.
- Ownership and tracking of items to resolution.
What We Offer
- Training and development to help you excel in your career.
- Flexible working arrangements to assist you balance your personal priorities.
- Coaching and support from experts in your team.
Language
Fluent English is essential. Any other language skills are beneficial.
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