Senior Director of Digital Transformation

13 hours ago


India HDFC securities Full time
Job Title: Senior Director of Digital Transformation

Company Overview:

HDFC Securities is a leading financial services provider, offering a comprehensive range of products and services to its clients. As a pioneer in the industry, we strive for excellence in all aspects of our business, including innovation, customer service, and employee satisfaction.

Salary: ₹25,00,000 - ₹35,00,000 per annum, depending on experience and qualifications.

Job Description:

Digital Transformation Expertise

We are seeking an exceptional Senior Director of Digital Transformation to lead our efforts in enhancing and automating our employee-facing applications used for engaging with customers as well as managing internal operations. This pivotal role will oversee the build, rollout, and management of key internal systems, including CRM, ServiceNow, Contact Centre, HR, Finance, and all applications used by front-line sales and advisory teams to engage with customers.

The ideal candidate will possess a strong background in application management and a passion for improving the employee experience through technology.

Key Responsibilities
  • Oversight of the Development and Testing of applications for investment advisory and institutional equity teams.
  • Leading projects aimed at digitizing internal processes, identifying opportunities to streamline processes and reduce friction in daily operations.
  • Development and execution of a comprehensive data and analytics strategy that aligns with the company's goals and objectives.
  • Evaluation and management of relationships with cloud service providers, optimizing costs and leveraging new services and features.
  • Leadership and mentorship of a team of cloud engineers, fostering a culture of collaboration, innovation, and continuous learning.
Requirements
  • A bachelor's or master's degree in engineering or computer science, or a related field with above-average academic grades.
  • A total of 15-20 years of experience, with at least 3+ years of experience in a similar role in Financial Services sector.
  • Strong technical background delivering digital transformation using platforms like ServiceNow, HRMS systems, Finance Systems, Cloud platforms.
  • Experience of managing large-scale internal process transformation cutting across processes in IT, HR, Finance, and Operations.
  • Deep understanding about regulatory landscape in India.
Benefits
  • Competitive compensation package.
  • Performance-based incentives.
  • Opportunities for career advancement within the organization.
  • Continuous learning and development through training programs, workshops, and mentorship.
  • A supportive work environment that promotes work-life balance, health, and wellness through various initiatives.


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