Senior Service Engineer Expert

7 days ago


Mumbai, Maharashtra, India Schneider Electric Full time

About Schneider Electric

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We are a global leader in the digital transformation of energy management and automation. Our mission is to empower all to make the most of their energy resources.

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Job Overview

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We are seeking an experienced Senior Service Engineer Expert to join our team. This role will be responsible for managing COLO customers effectively, providing technical support as needed, and collaborating with internal teams to ensure smooth operations.

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Responsibilities

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- Engage with customers to understand their needs and provide effective solutions
- Develop and implement effective work execution plans to meet project objectives
- Collaborate with Service CSS partners to enhance customer satisfaction
- Possess a solid understanding of software and monitoring tools, along with data center customer support experience

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Required Skills and Qualifications

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- 5-7 years of hands-on experience in the relevant service industry
- Strong troubleshooting skills, particularly with cooling products
- Fair understanding of IT and data center products
- Familiarity with digital, software, and other monitoring products

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Benefits

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We offer a competitive salary package, comprehensive benefits, and opportunities for professional growth and development.


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