Field Service Engineer
7 days ago
Key Responsibilities
- Plan and lead services for assigned accounts to deliver timely onsite services such as break-fix support and proactive maintenance.
- Seek resolution to drive closure of complex issues and code upgrades of various products.
- Stay up-to-date with technology advancements and service offerings to provide expert guidance to clients.
Requirements
- 4-6 years of relevant experience in field engineering, with at least 3-5 years as a customer engineer providing break-fix support.
- Working knowledge of Dell Technologies storage products, including PowerMAX, Symmetrix, Unity, Isilon, ECS, and DD.
- Industry certification from Linux, Windows, VMware, or Networking.
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