Field Service Engineer

7 days ago


Mumbai, Maharashtra, India Dell Full time

Key Responsibilities

  • Plan and lead services for assigned accounts to deliver timely onsite services such as break-fix support and proactive maintenance.
  • Seek resolution to drive closure of complex issues and code upgrades of various products.
  • Stay up-to-date with technology advancements and service offerings to provide expert guidance to clients.

Requirements

  • 4-6 years of relevant experience in field engineering, with at least 3-5 years as a customer engineer providing break-fix support.
  • Working knowledge of Dell Technologies storage products, including PowerMAX, Symmetrix, Unity, Isilon, ECS, and DD.
  • Industry certification from Linux, Windows, VMware, or Networking.


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